Privacy policy

Last updated: September 27, 2026

At Outfit Leeds, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit or purchase from our website.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Payment and transaction information

  • Device and browser information

  • IP address

  • Website usage and interaction information

  • Information you provide when contacting customer support

We only request information that is reasonably necessary for operating our store, processing orders, providing customer service, improving our website, and fulfilling our legal and business obligations.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders.

  • Process payments.

  • Arrange shipping and delivery.

  • Provide customer service.

  • Process returns, refunds, and exchanges.

  • Send order confirmations and delivery updates.

  • Communicate with you about your account or orders.

  • Improve our website, products, and services.

  • Detect and prevent fraud, abuse, and security incidents.

  • Comply with applicable legal and regulatory requirements.

  • Send marketing communications where permitted by law and, where required, with your consent.

Payment Information

Payments may be processed by third-party payment providers.

We generally do not directly store complete payment card details on our own systems. Payment information is handled by the relevant payment provider according to its own privacy and security practices.

Sharing Your Information

We may share relevant personal information with trusted service providers where necessary to operate our business.

These may include:

  • Ecommerce and website hosting providers.

  • Payment processors.

  • Shipping and delivery providers.

  • Returns and fulfilment providers.

  • Analytics providers.

  • Marketing and advertising providers.

  • Customer service providers.

  • Fraud prevention and security providers.

  • Professional advisers and authorities where legally required.

We do not sell your personal information simply as part of our ordinary operation of the store.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, measure advertising performance, and improve your experience.

Some cookies may be placed by third-party services that we use on our website.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The exact retention period may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request restriction of certain processing.

  • Object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a copy of certain personal information.

  • Opt out of certain marketing communications.

Additional rights may apply depending on your location.

For example, certain California residents may have additional privacy rights under California law, including rights relating to access, deletion, correction, and opting out of certain sales or sharing of personal information.

To exercise a privacy right, contact us using the details below.

Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact:

Outfit Leeds
Email: contact@outfitleeds.shop